Privacy Policy

Privacy Policy

Maisie Waldren – Birth Doula

Last updated: April 2026

1. Who I am

I am Maisie Waldren, a birth doula providing antenatal education and non-medical emotional support during pregnancy.

For the purposes of data protection law, I am the data controller of the personal information you provide.

2. What information I collect

I may collect and process the following personal information:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any information you include in your message via my contact form or email

  • Pregnancy-related information you choose to share (such as due date or preferences)

This may include sensitive personal data if you choose to disclose it.

3. How I collect your information

I collect personal information when you:

  • Submit a contact form on my website

  • Email me directly

  • Share information voluntarily during enquiries or discussions

  • Become a client and provide relevant details for antenatal support

4. How I use your information

I use your personal information to:

  • Respond to enquiries

  • Provide information about my antenatal doula services

  • Discuss availability, pricing, and support options

  • Deliver antenatal education and support if you become a client

  • Keep basic records of our professional communication

5. Lawful basis for processing

Under the UK GDPR and the Data Protection Act 2018, I rely on the following lawful bases:

  • Consent – when you submit an enquiry or share your information voluntarily

  • Legitimate interests – to respond to enquiries and manage my business

  • Contract – if you become a client and I provide services to you

6. How I store your data

Your personal information is stored securely using password-protected email accounts and devices.

I take reasonable steps to protect your data from loss, misuse, or unauthorised access. This includes using secure passwords and limiting access to my personal devices.

At this stage of my business, I do not use external third-party data storage platforms. If this changes in the future, this Privacy Policy will be updated.

7. How long I keep your data

I only keep your personal data for as long as necessary:

  • Enquiries that do not lead to booking: up to 12 months

  • Client records (if applicable): up to 7 years, in line with professional record-keeping expectations

After this period, your data will be securely deleted.

8. Sharing your information

I do not sell, rent, or share your personal data with third parties.

I will only share your information if:

  • Required by law

  • Necessary to protect your safety or the safety of others

9. Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal data I hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies

If my website uses cookies (for example, for basic analytics or website functionality), you will be informed via a cookie notice when you visit the site.

You will be able to accept or decline non-essential cookies where applicable.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:

Maisie Waldren – Birth Doula
Email: hello@maisiewaldren.co.uk